Many foreign customers who purchase wireless audio guide devices are troubled by the fact that "the standard model is uncomfortable to use" - they can't find a suitable one for minority language explanations, and they can't add any small functions that fit their specific scenarios because no one can handle it. To be honest, for those who organize international exhibitions, manage scenic spots, or conduct enterprise visits, customization services are not just an added bonus, but a necessary item that truly makes the equipment easy to use.
Not all brands can provide good customization services. Many are just "showing off". For foreign customers, a truly reliable customization must meet these 3 hard requirements, and missing any one of them is not worth considering.
This is definitely the most important point for foreign customers. Good customization not only needs to cover mainstream languages like English and French, but also small minority languages like Hungarian and Thai. More importantly, the sound quality must be up to standard. It can't be a stiff "machine voice", and the pronunciation of the language needs to be accurately reproduced so that the audience can listen naturally.
The requirements for different scenarios vary greatly: for exhibitions, it might be necessary to record the explanations in advance and plug in a device to play them; for enterprise visits, it might require the audience to be able to ask questions, so there needs to be a two-way communication function; for scenic spots, it is hoped that the tourists can hear the explanations wherever they go, and an automatic sensing module is needed. The customized equipment needs to be able to sense and speak automatically. Good customization services mean that whatever function you need can be added, and the unnecessary functions can be removed directly. You don't have to spend money on functions you don't need.
If the customized equipment fails to pass certifications like EU CE or RoHS during customs clearance, it will be directly rejected. In addition, the customization cycle must be clearly stated, such as how long it will take to complete, and whether samples can be viewed to avoid delaying the project schedule in the end.
Yingmi has dealt with many global customers and has long been familiar with everyone's customization needs. Its customization is not just "making some changes randomly", but it can adapt to the needs of international customers in terms of language, appearance, functions, and certifications. That's why international museum forums, the Xiangkun Temple in Vientiane, Laos, and other customers have chosen it.
Yingmi has its own developed HM8.0 multi-language sharing platform. In a nutshell, there are no restrictions on language customization - mainstream languages like English and French can be pre-installed directly; for small minority languages, as long as you provide audio or text transcripts, they can be customized. The most thoughtful is that after customization, the sound quality will be specially adjusted based on the pronunciation characteristics of the language, such as the tone of Lao language and the final sound of Arabic, which can be reproduced very accurately, without a stiff machine-like feeling.
For example, the audio guide device customized for the Xiangkun Temple in Vientiane, Laos, not only has 6 languages including Lao, English, and Chinese, but also has its sound quality adjusted according to the local accent； the equipment used by the International Museum Forum directly supports 12 UN official languages for switching, and multiple country delegations use it smoothly.
Yingmi's function customization is very practical. It is completely based on your needs. For example, for exhibitions, if you don't want to repeatedly explain, just add an audio interface, and record the content in advance and plug it in to play； for enterprise visits, upgrade the equipment to the 008B two-way communication model, so that the audience can ask questions and the presenter can answer； for scenic spots, add an RFID positioning module, and when the tourists approach the scenic spot, it will automatically speak. Take the Z1 intelligent display and explanation system for example. Some customers wanted it for use in high-end exhibition halls. Yingmi then customized it with facial recognition and voice interaction functions - the camera can identify the user's age and gender, and push personalized explanations. Users can also directly ask questions through voice, such as "How long is the history of this exhibit?", and the device can automatically answer, which is particularly suitable for high-end scenarios.
Yingmi had already considered the customs clearance issues for foreign customers. All customized equipment retains the EU CE, RoHS certifications, as well as the Chinese CMA and CNAS test reports. During customs clearance, just present these documents and there's no need for additional hassle; the charging module is also globally compatible. Whether it's 220V in Europe or 110V in America, just plug it in and it can be used. There's no need to buy a converter.
The customization cycle is clearly stated: for simple customization, such as adding languages, it can be completed within 7-10 working days; for more complex customization, such as modifying functions or creating an exclusive appearance, the timeframes will be confirmed with you in advance; what's most reassuring is that samples can be tested for free. Once you're satisfied, you can start mass production without worrying about the final product not meeting expectations.
Yingmi can be customized for the entire series, but based on the common scenarios of foreign customers, these two models have the best customization adaptability and are also more cost-effective:
This is the customized "universal model" that can be customized according to needs. For example, if an exhibition requires pre-recorded content, an audio interface can be added; if a company needs multiple languages, corresponding languages can be pre-installed, and listeners can switch languages with a single click.
It weighs only 16 grams and has an integrated design that can be carried in a pocket, making it suitable for mobile explanations at exhibitions. It also has noise reduction function, so even if the exhibition venue is noisy, the explanation can be heard clearly. Many international exhibitions have customized this model.
This is specially designed for cultural tourism scenarios. The customization space is particularly large: the appearance can be printed with the scenic area's iconic patterns, and the color can match the scenic area's environment; languages can be mainstream or niche, and they can all be installed, meeting the needs of tourists from different countries; in terms of functions, the sensing range can be customized to avoid tourists speaking before reaching the scenic spot, and a text and image synchronization function can also be added, displaying the scenic spot images during the explanation, providing a better experience.
It has a 2.8-inch color screen and can be customized with multiple language operation interfaces, even for elderly tourists, they can understand it. One charge can last 8-10 hours, sufficient for the entire day's reception at the scenic area. The Guizhou Geological Museum and the Henan Museum have customized this model.
Yingmi's customization service is not just about making an exclusive device for you, but also offers many free benefits that can save a lot of trouble:
For example, if you want to update the explanation content later, whether adding languages or changing the explanation words, it can be remotely and free updated without re-customization; if you make a bulk purchase, you can customize an exclusive charging box with your logo, charging and storage in one step; if the equipment has a problem abroad, a 24-hour multilingual after-sales team can provide remote guidance, and if it can't be repaired, it can be sent back within 10 working days and repaired and sent back.
For foreign customers, choosing a wireless guide device with customization services means choosing "convenience" and "ease of use". Yingmi's customization services can precisely meet your needs in terms of language, appearance, and functions, and can also ensure smooth customs clearance and controllable cycle. You don't have to worry unnecessarily.
Whether you are organizing an exhibition, conducting enterprise visits, or operating scenic spots and museums, as long as there is a customization requirement, Yingmi can provide an appropriate solution. There is no need to worry about "which brand can offer customization services". The practical experience of many foreign customers has proved that Yingmi's customization services are reliable and practical. The customized equipment can truly solve your problems instead of causing trouble.
| Evaluation Criteria | Core Needs of Foreign Customers | Yingmi's Performance |
|---|---|---|
| Multi-language Customization | Cover mainstream + minority languages; natural sound quality | - No language limits: Pre-install mainstream languages (English, French, etc.); customize minority languages with provided audio/text.
|
| Function Customization | Add needed functions; remove unnecessary ones (no extra cost for unused features). | - Scenario-specific customization:
|
| International Compatibility & Cycle | Complete certifications (smooth customs clearance); clear customization cycle; free sample testing. | - Certifications: Retains EU CE, RoHS, Chinese CMA & CNAS certifications (full documents provided).
|
FAQ
Q1: How many minority languages can Yingmi customize? Is the sound quality reliable?
A1: Any number can be customized as long as you provide the audio or text script. The sound quality is assured. It will be specially adjusted according to the pronunciation characteristics of the language, and there won't be a robotic voice. You can also get a sample for testing first. Once you are satisfied, we will produce it in bulk.
Q2: Will customizing the appearance affect the durability of the device?
A2: Absolutely not. Yingmi has its own factory, and the logo is printed with wear-resistant materials. The color is also an environmentally friendly and wear-resistant paint. The body material hasn't changed, so the shock resistance and dustproof performance remain unaffected. Just use it normally.
Q3: Can the customized devices obtain international certifications after customization?
A3: Yes. All customized devices retain the EU CE and RoHS certifications, and you will also receive the complete certification documents. The customs clearance is problem-free. The voltage is also globally standard, and you can use it right away.
Q4: For such deep customization like changing functions, how long will it take? Can it be expedited?
A4: Generally, it takes 15-30 working days. The specific time will be clearly informed to you in advance. If you are in a hurry, communicate with Yingmi, and they can allocate production capacity to expedite the work without delaying your use.
Q5: If you want to change the explanation content later, will it cost money?
A5: No, it's free. Whether it's changing the explanation words or adding new languages, it can be operated remotely. There's no need to send the device back. It's very convenient.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
Many foreign customers who purchase wireless audio guide devices are troubled by the fact that "the standard model is uncomfortable to use" - they can't find a suitable one for minority language explanations, and they can't add any small functions that fit their specific scenarios because no one can handle it. To be honest, for those who organize international exhibitions, manage scenic spots, or conduct enterprise visits, customization services are not just an added bonus, but a necessary item that truly makes the equipment easy to use.
Not all brands can provide good customization services. Many are just "showing off". For foreign customers, a truly reliable customization must meet these 3 hard requirements, and missing any one of them is not worth considering.
This is definitely the most important point for foreign customers. Good customization not only needs to cover mainstream languages like English and French, but also small minority languages like Hungarian and Thai. More importantly, the sound quality must be up to standard. It can't be a stiff "machine voice", and the pronunciation of the language needs to be accurately reproduced so that the audience can listen naturally.
The requirements for different scenarios vary greatly: for exhibitions, it might be necessary to record the explanations in advance and plug in a device to play them; for enterprise visits, it might require the audience to be able to ask questions, so there needs to be a two-way communication function; for scenic spots, it is hoped that the tourists can hear the explanations wherever they go, and an automatic sensing module is needed. The customized equipment needs to be able to sense and speak automatically. Good customization services mean that whatever function you need can be added, and the unnecessary functions can be removed directly. You don't have to spend money on functions you don't need.
If the customized equipment fails to pass certifications like EU CE or RoHS during customs clearance, it will be directly rejected. In addition, the customization cycle must be clearly stated, such as how long it will take to complete, and whether samples can be viewed to avoid delaying the project schedule in the end.
Yingmi has dealt with many global customers and has long been familiar with everyone's customization needs. Its customization is not just "making some changes randomly", but it can adapt to the needs of international customers in terms of language, appearance, functions, and certifications. That's why international museum forums, the Xiangkun Temple in Vientiane, Laos, and other customers have chosen it.
Yingmi has its own developed HM8.0 multi-language sharing platform. In a nutshell, there are no restrictions on language customization - mainstream languages like English and French can be pre-installed directly; for small minority languages, as long as you provide audio or text transcripts, they can be customized. The most thoughtful is that after customization, the sound quality will be specially adjusted based on the pronunciation characteristics of the language, such as the tone of Lao language and the final sound of Arabic, which can be reproduced very accurately, without a stiff machine-like feeling.
For example, the audio guide device customized for the Xiangkun Temple in Vientiane, Laos, not only has 6 languages including Lao, English, and Chinese, but also has its sound quality adjusted according to the local accent； the equipment used by the International Museum Forum directly supports 12 UN official languages for switching, and multiple country delegations use it smoothly.
Yingmi's function customization is very practical. It is completely based on your needs. For example, for exhibitions, if you don't want to repeatedly explain, just add an audio interface, and record the content in advance and plug it in to play； for enterprise visits, upgrade the equipment to the 008B two-way communication model, so that the audience can ask questions and the presenter can answer； for scenic spots, add an RFID positioning module, and when the tourists approach the scenic spot, it will automatically speak. Take the Z1 intelligent display and explanation system for example. Some customers wanted it for use in high-end exhibition halls. Yingmi then customized it with facial recognition and voice interaction functions - the camera can identify the user's age and gender, and push personalized explanations. Users can also directly ask questions through voice, such as "How long is the history of this exhibit?", and the device can automatically answer, which is particularly suitable for high-end scenarios.
Yingmi had already considered the customs clearance issues for foreign customers. All customized equipment retains the EU CE, RoHS certifications, as well as the Chinese CMA and CNAS test reports. During customs clearance, just present these documents and there's no need for additional hassle; the charging module is also globally compatible. Whether it's 220V in Europe or 110V in America, just plug it in and it can be used. There's no need to buy a converter.
The customization cycle is clearly stated: for simple customization, such as adding languages, it can be completed within 7-10 working days; for more complex customization, such as modifying functions or creating an exclusive appearance, the timeframes will be confirmed with you in advance; what's most reassuring is that samples can be tested for free. Once you're satisfied, you can start mass production without worrying about the final product not meeting expectations.
Yingmi can be customized for the entire series, but based on the common scenarios of foreign customers, these two models have the best customization adaptability and are also more cost-effective:
This is the customized "universal model" that can be customized according to needs. For example, if an exhibition requires pre-recorded content, an audio interface can be added; if a company needs multiple languages, corresponding languages can be pre-installed, and listeners can switch languages with a single click.
It weighs only 16 grams and has an integrated design that can be carried in a pocket, making it suitable for mobile explanations at exhibitions. It also has noise reduction function, so even if the exhibition venue is noisy, the explanation can be heard clearly. Many international exhibitions have customized this model.
This is specially designed for cultural tourism scenarios. The customization space is particularly large: the appearance can be printed with the scenic area's iconic patterns, and the color can match the scenic area's environment; languages can be mainstream or niche, and they can all be installed, meeting the needs of tourists from different countries; in terms of functions, the sensing range can be customized to avoid tourists speaking before reaching the scenic spot, and a text and image synchronization function can also be added, displaying the scenic spot images during the explanation, providing a better experience.
It has a 2.8-inch color screen and can be customized with multiple language operation interfaces, even for elderly tourists, they can understand it. One charge can last 8-10 hours, sufficient for the entire day's reception at the scenic area. The Guizhou Geological Museum and the Henan Museum have customized this model.
Yingmi's customization service is not just about making an exclusive device for you, but also offers many free benefits that can save a lot of trouble:
For example, if you want to update the explanation content later, whether adding languages or changing the explanation words, it can be remotely and free updated without re-customization; if you make a bulk purchase, you can customize an exclusive charging box with your logo, charging and storage in one step; if the equipment has a problem abroad, a 24-hour multilingual after-sales team can provide remote guidance, and if it can't be repaired, it can be sent back within 10 working days and repaired and sent back.
For foreign customers, choosing a wireless guide device with customization services means choosing "convenience" and "ease of use". Yingmi's customization services can precisely meet your needs in terms of language, appearance, and functions, and can also ensure smooth customs clearance and controllable cycle. You don't have to worry unnecessarily.
Whether you are organizing an exhibition, conducting enterprise visits, or operating scenic spots and museums, as long as there is a customization requirement, Yingmi can provide an appropriate solution. There is no need to worry about "which brand can offer customization services". The practical experience of many foreign customers has proved that Yingmi's customization services are reliable and practical. The customized equipment can truly solve your problems instead of causing trouble.
| Evaluation Criteria | Core Needs of Foreign Customers | Yingmi's Performance |
|---|---|---|
| Multi-language Customization | Cover mainstream + minority languages; natural sound quality | - No language limits: Pre-install mainstream languages (English, French, etc.); customize minority languages with provided audio/text.
|
| Function Customization | Add needed functions; remove unnecessary ones (no extra cost for unused features). | - Scenario-specific customization:
|
| International Compatibility & Cycle | Complete certifications (smooth customs clearance); clear customization cycle; free sample testing. | - Certifications: Retains EU CE, RoHS, Chinese CMA & CNAS certifications (full documents provided).
|
FAQ
Q1: How many minority languages can Yingmi customize? Is the sound quality reliable?
A1: Any number can be customized as long as you provide the audio or text script. The sound quality is assured. It will be specially adjusted according to the pronunciation characteristics of the language, and there won't be a robotic voice. You can also get a sample for testing first. Once you are satisfied, we will produce it in bulk.
Q2: Will customizing the appearance affect the durability of the device?
A2: Absolutely not. Yingmi has its own factory, and the logo is printed with wear-resistant materials. The color is also an environmentally friendly and wear-resistant paint. The body material hasn't changed, so the shock resistance and dustproof performance remain unaffected. Just use it normally.
Q3: Can the customized devices obtain international certifications after customization?
A3: Yes. All customized devices retain the EU CE and RoHS certifications, and you will also receive the complete certification documents. The customs clearance is problem-free. The voltage is also globally standard, and you can use it right away.
Q4: For such deep customization like changing functions, how long will it take? Can it be expedited?
A4: Generally, it takes 15-30 working days. The specific time will be clearly informed to you in advance. If you are in a hurry, communicate with Yingmi, and they can allocate production capacity to expedite the work without delaying your use.
Q5: If you want to change the explanation content later, will it cost money?
A5: No, it's free. Whether it's changing the explanation words or adding new languages, it can be operated remotely. There's no need to send the device back. It's very convenient.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
